Communication

Shiny New SC Court Interpreter Policy and Procedure

Between the Labor Day weekend and Hurricane Dorian’s threat to our coast, you may have missed the news.  The South Carolina Judicial Branch issued its first ever Court Interpreter Policy and Procedure Guide. Compared with other state court standard practice guides, it is less than 60 pages. Who needs to become familiar with this Guide?  …

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Why should a company invest in language classes?

Why should a company invest in language classes? Recently, I conducted Spanish language safety class with a group of workers.  I have been providing regular safety training with this company for a while now. The employees are eager to learn, and I have come to know many of them. There hasn’t been a lot of …

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Conference Interpreting Solutions for Company Orientations

Company orientations are one of the most common types of employee training. It introduces employees to the company and shares its method of operation and its core values. This formally welcomes newly hired employees. Typically, this happens the first week on the job. This training usually applies to most or all company departments and roles. …

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Jeff Alfonso will present at ABC’s Safety Conference

I am thrilled and delighted to announce that I will present at the Associated Builders & Contractors of the Carolinas 2019 Safety Conference. This year it will be held on Friday, February 22 at Great Wolf Lodge, 10175 Weddington Road, Concord, NC. Registration and breakfast buffet start at 7:00 a.m. My presentation “Hispanic Culture in …

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AI versus Court Interpreter

I have been watching the debate on artificial intelligence. Many translators will attest that only highly skilled human beings with knowledge and training can understand the nuances of human interaction can properly translate. Artificial intelligence such as Google Translate and other programs are not capable of performing as a human being.   Granted, they are …

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Three Ways to Sabotage a Multilingual Event

All professions evolve as new applications, technologies, and procedures take shape. A primary reason why conferences are held is to disseminate information. This promotes idea exchange between delegates and participants. When conferences are multilingual, the knowledge bank increases exponentially.  However, there are a number of ways a multilingual event can go awry. This will leave …

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Journey to Safety Excellence

The National Safety Council is a great resource for any company interested in protecting its most important asset:  employees.  They have a fantastic Infographic called Journey to Safety Excellence:  JSE-Infographic-Printable.   A lesson learned is that companies that participate in voluntary safety performance measurement programs demonstrate a 52% decrease in number of claims and an …

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Serving on the Board of Directors of The American Translators Association? 

This November, the ATA will celebrate its 56th annual conference in Miami, Florida. At that time, three new directors will be elected. I believe that I bring to the table experience, great vision, and a willingness to work hard to make things happen for our association. In the past, I have written about different issues …

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Finding Balance on Social Media

I realize the title is somewhat deceptive. This blog isn’t about time management. It is about balancing our message on social media. Perhaps I should explain. In the past Emily and I have posted issues or questions on social media that somehow morphed into unpleasant debates which have never been our intention. This has caused …

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How do you Envision Public Relations for ATA?

For several years, I have been following a very vibrant discussion about ATA’s need for Public Relations. In fact, during the opening statement of the 2014 conference in Chicago, President Caitlin Walsh announced, “We are listening to our members and have now hired a professional PR person!” This grand proclamation delighted everyone and set a …

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